Privacy Policy

Welcome to our website www.13bracelets.com ("Website"). Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or browse our web site without purchasing any product, and when you use our services for purchasing products. If you haven't already done so, please also read Terms and Condition of Use of www.13bracelets.com.

1. General Information 

1.1. This Privacy Policy describes how owner of www.13bracelets.com Santa Sanita Semaka, registration number LV08079510325, address "Ventas, Codes pagasts, Bauskas novads, LV-3901, Latvia (hereinafter also referred to as the "Data Controller") obtains, processes, and stores personal data that www.13bracelets.com obtains from its customers and individuals who visit the website (hereinafter referred to as the "Data Subject" or "You").

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing is any operation or set of operations which is performed on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.  

1.3. The Data Controller adheres to the data processing principles stipulated in legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.

2. Collection, Processing, and Storage of Personal Data

2.1. The Data Controller obtains, processes, and stores personally identifiable information primarily through the online store's website and email. 

2.2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes specified in this Privacy Policy.  

2.3. The Data Subject is responsible for ensuring that the submitted personal data is correct, accurate, and complete. The deliberate submission of false information is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes to the personal data submitted.   

2.4. The Data Controller is not responsible for losses incurred by the Data Subject or third parties if they arise due to falsely submitted personal data.

3. Processing of Customer Personal Data

3.1. The Data Controller may process the following personal data: 
3.1.1. First name, last name 
3.1.2. Contact information (e-mail address and  telephone number) 
3.1.3. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.1.4. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us. 

3.2. In addition to the aforementioned, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation: 
a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.   

3.4. The Data Controller stores and processes the Data Subject's personal data as long as at least one of the following criteria exists:
3.4.1. The personal data is necessary for the purposes for which it was received;
3.4.2. As long as the Data Controller and/or the Data Subject can realize their legitimate interests in the manner prescribed by external regulatory enactments, such as submitting objections or filing or pursuing a claim in court;
3.4.3. As long as there is a legal obligation to store the data, such as according to the Law on Accounting;
3.4.4. As long as the Data Subject's consent to the respective processing of personal data is in force, if there is no other lawful basis for the processing of personal data. Upon the cessation of the circumstances mentioned in this point, the storage period of the Data Subject's personal data also ends, and all relevant personal data is irrevocably deleted from computer systems and electronic and/or paper documents that contained the relevant personal data, or these documents are anonymized.   

3.5. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is a personal data controller. 

The operation of the website is ensured by the platform Mozello.lv, so our company shares data with SIA Mozello for order processing and data storage.
The delivery of orders is ensured by VAS Latvijas Pasts , our company transfers the personal data necessary for delivery to VAS Latvijas Pasts .
Upon request, we may transfer your personal data to state and law enforcement authorities to defend our legal interests if necessary, by drawing up, submitting, and defending legal claims.   

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing. 

4. Data Subject's Rights

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the following rights:  
4.1.1. To access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability); 
4.1.2. To request the correction of incorrect, inaccurate, or incomplete personal data;
4.1.3. To erase your personal data (“the right to be forgotten”), except in cases where the law requires data retention;
4.1.4. To withdraw your previously given consent for the processing of personal data;
4.1.5. To restrict the processing of your data – the right to request that we temporarily cease processing all of your personal data entirely; 
4.1.6. To lodge a complaint with the Data State Inspectorate.

You can submit a request to exercise your rights by submitting a request electronically by writing to the customer support service at [email protected]

5. Final Provisions

5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union. 

5.2. The data controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall come into force after their publication on the website www.13bracelets.com.